As you may imagine, due to our intimate size, changes or cancellations
can affect us significantly... therefore, we must strictly adhere to the
following Cancellation Policies.
If canceled up to 14 days before the date of arrival, the deposit is refundable.
If canceled later or in the case of No Show or No Notice: NO REFUND.
Incidental Check Out (i.e., checking out earlier than the nights you reserved for ANY reason): One-night penalty for reservations of six nights or less. Two nights penalty for reservations of more than six nights. The penalty is deducted from the remainder of nights that the guest has paid for but not used. Refunds will be processed within 14 days using the same method that the guest used to send their original deposit.
A minimum number of nights and/or a larger deposit may be required during high season, holiday periods or for special events. If this is the case, you will be notified upon confirmation of your reservation. For any further information about My Rainbow Rooms, a casual gay hotel in Lisbon, please contact us, and we shall be happy to help you.